June 1, 2021
Teckro Connect: Closing the Gap in Clinical Trial Communication
I would like to walk it through a sample user flow of how techno connect could be used in a clinical setting and start noting that in this scenario, key to the trial and success is that the study experts can respond to questions in a very quick or very short time frame. So in this scenario, we have a principal investigator, Dr. Michaels, who needs clarification on how to proceed with treatment. For a patient who has experienced skin reaction is first port of call is a search for the relevant protocol instructions on his mobile phone using type of search.
Having done this, he then finds that he needs furniture for a patient, determine whether the patient needs dose reduction or where the treatment needs to be interrupted. To do this, he simply types this question into tech reconnect and starts a conversation with the team of experts on the supporting site. Then we have a group of medical monitors who form a team of supporting experts. And they are fully prepared to respond to messages been received.
Having been trained on tech connects, they are ready to react when alerted as tech reconnect supports rapid alerting. All of the team will be notified when a message is received, whether that's within the application or by email or push notification on their mobile phone if you happen to be offline at that point in time. So in this instance, one of the team responds to Dr. Michaels informing him that, yes, the treatment should be interrupted.
Dr. Michaels then have you read the message? The physician needs further clarification around how best to proceed with treating the patient's skin reaction itself, and he simply asks an additional question. In this instance, a different member of Team responds and terrifies how best to proceed with the treatment.
Once Dr. Michael stand is confirmed that he's happy with the information that he's received and he's fully clear as how to proceed, any member of the team can then resolve the conversation, and at this point the conversation can be exported to PDF for inclusion in the try to find.