Teckro is a modern, data-led, digital solution for study teams ready to quantifiably enhance site engagement and drive exponential clinical trial progress.

A map of the world showing multiple Teckro interactions

Teckro has the data you need to turn more sites into high performers. Unlock potential with interventions proven to transform site engagement into better study outcomes.

The only data-driven site performance solution

Teckro Product Overview

We explain how to “Teckro the answer” for study questions.

This product introduction video explains how clinical trial study site staff rely on one simple app, with all protocols, in their pocket, at the point of care.

Teckro Clinical Trial App Overview 📲 (Video)

Teckro connects study stakeholders with critical information they need, when they need it. This means investigators and research staff have immediate answers on hand when they are with patients. Monitors can better communicate study changes and provide useful guidance to study sites. And sponsors have real-time visibility into study site engagement and search trends, which could give early indications of risks or the need for clarifications.

Watch this introduction to see how research staff, monitors and sponsors “Teckro the answer” to their clinical trial questions.

Video: Teckro Clinical Trial App Overview

Product Overview

In clinical trials, everything starts with a question. For research staff, finding accurate answers when they need it can be hard. This is because the study protocol is often still on paper, or it might be a PDF file stored in a portal somewhere. Paper protocols or files locked away in portals don't get busy research staff the immediate, accurate answers they need when they are with patients. They also don't give sponsors and monitors insight into site engagement or early warnings of potential safety issues. And yet adhering to the protocol is vital for patient safety and the quality of the study. 

From a static document, Teckro transforms the protocol into a critical information source for engagement and trial conduct. Teckro clinical trial software creates a digital engagement platform that connects research site staff, sponsors and monitors together with each other and with the critical study information they need when they need it. Teckro Search is the study protocol in your pocket. It is available from any mobile device. Answers are returned in seconds from the current approved protocol for that site.

Sponsors and CROs have real time visibility into which sites are interacting with the study based on Search activity. Study managers can get early indications of potential issues from Search trends if research staff can't find what they're looking for from the search results. Teckro Connect provides a compliant, dedicated channel for them to directly query a predefined group of medical and study experts. This removes site staff frustration of not getting timely answers back to questions, and it increases site staff confidence in the answers because they are coming directly from the experts.

With Teckro Engage, study teams can send specific messages to prepare for an upcoming visit or alert them of critical updates. Users are alerted on their mobile device and administrators can track who opens and reads the message. With Teckro Survey, study teams can easily get feedback from research staff through an online survey.

It all starts with the protocol. Teckro transforms the protocol from an inaccessible static document into valuable information for everyone: research staff, CROs and sponsors. Find out how to unleash the power of your protocol.

Teckro rethinking engagement webinar cover

In many other sectors, engagement functions as an operating system. Exploring a digital-first approach and how to create better user experiences, our on demand webinar considers alternatives to the service-led model in clinical trials. 

We discuss the impact of operationalizing engagement - powering real-time visibility of leading indicators, needs-driven site support, and proactive interventions at scale.

Create the conditions for better study results

A paradigm shift in study success is closer than you think

Teckro: The Site Performance Know-it-alls

This media does not have a transcript.

site-performance-webinar

You can’t manage what you can’t measure. Powered by years of data, Teckro delivers insights you won’t find anywhere else. 

Market-leading site engagement

Data-driven​ site performance

AZ - Benefits of Teckro on a focus study

Outcome-focused expertise

Query to Resolution in Minutes with Teckro

This is the story of how research staff on a Phase 2 CNS study used Tecko's Digital Engagement Platform to get an immediate answer, followed up with real-time clarification from study experts, to make a time-sensitive decision about a study participant - all in a matter of minutes, all from their mobile phone.

This is the story of how research staff on a phase Ii science study used Tetreault to get immediate guidance to make a time sensitive decision about a study participant in just a few minutes. The team got real time guidance to protect the patient safety in compliance with the protocol. Here's how it went. It started with the study coordinator who immediately found the protocol instructions from his mobile phone with tech research.

But the principal investigator needed further guidance for the specific patient situation. So the study coordinator used tech world connect to get clarification from study experts. He typed the initial question to start the conversation with the group on the other side. Specific medical monitors were assigned to this group.

They've been trained on tech, reconnect and knew how to respond quickly when they were alerted of new conversations. Because of this study, experts are essentially always on standby for site personnel. In this case, 4 minutes later, one of the medical monitors responded back. But it doesn't stop there.

The research team had further clarifications. This continued with more questions. When the study coordinator confirmed, they were clear on how to proceed. Then anyone in the group could mark it resolved.

And it can be exported for inclusion in the TMF in less than 15 minutes. This research team made the right decision swiftly, with guidance from study experts, patient safety, risk management. They are improved when research personnel have immediate access to the study protocol and a direct line to study experts. Email us at demo at tech Broadcom to see for yourself.

Quantify your approach to gain the advantage

Data isn’t just the heart of our platform, it powers everything we do. With nearly a decade of experience working globally with top pharma and biotech sponsors, 

 delivers tangible ROI, reducing time to Last Patient In and optimizing spend.

top pharma sponsors partnered across all TAs

unique sites supported around the world

higher recruitment rate for engaged sites

Real-time data. Real-world impact

Eliminate study blindspots with a centralized digital experience and 360° study oversight, reducing site friction and fueling impactful decisions.

Retire the FAQ spreadsheet and equip CRAs with compliant answers to site questions, sourced from approved study FAQs using generative AI. 

FAQ Copilot

This on-demand webinar draws on successful examples from leading pharma companies using Teckro to foster enduring site relationships. Our experts illustrate what’s possible with targeted, timely communication campaigns.

Communication Best Practices for Enhanced Site Engagement

Streamline training management by centralizing task creation and allocation, with secure biometric sign off for convenient, timely completion.

Mobile-first training

Segment sites for targeted interventions, pairing leading engagement indicators with recruitment metrics to gain a validated measure of performance.

Site Performance Quadrant

Enabling Sites for Outcomes - Fundamental Principles for Today’s Clinical Trials - Lydia Beaudette

Webinar: Enabling Sites for Outcomes - Fundamental Principles for Today’s Clinical Trials - Lydia Beaudette

Quantify site engagement by assessing how site activity translates to engagement levels; and see how you measure up against similar studies.

Site engagement

Harness Actionable Intelligence

How Teckro gives you the oversight you need to ensure no question goes unanswered.

Sponsor study teams have not had visibility into site needs or a way to audit site support... until now.

Our intuitive analytics dashboard centralizes oversight of site conversations and enables you to measure the quality of your site support.

Related Resources

See how Teckro allows you to measure whether all your sites’ questions are answered, all from a simple dashboard.

Introducing a new level of study oversight

Quantify overall site sentiment and assess granular scoring patterns for each study touchpoint to inform and measure impactful interventions.

Site sentiment

Source approved answers in seconds from across the current digitized protocol and other study materials using intelligent keyword search.

Intelligent search

Gain real-time oversight of protocol engagement, enabling targeted interventions that increase compliance and drive site recruitment rates.

Protocol analytics

Send useful, timely communications to the right sites at the right time using granular audience filters and timezone scheduling. 

Targeted communications

Drive engagement with your protocol by deep linking communications to specific content, such as the study eligibility criteria in a clarification message.

Interconnected communications

Take proactive interventions based on key engagement signals, leveraging real-time oversight of communication open rates and survey responses.

Communication signals

Unblock sites with a dedicated channel for requesting guidance or clarification from their CRA, launched in a tap from the digitized protocol.

Protocol query channels

Unlock actionable insights and continuous service improvement with granular visibility of site conversations alongside query resolution metrics.

Conversation signals

Clinical trial technology as forward-thinking as your clinical trial.

Digitally interconnect your study

Global Study Manager

Global Study Associate Director

Senior Global Trial Manager

Principal Investigator

Senior Study Manager

Clinical trial leaders, powered by Teckro data 

Meet with our experts for a personalized introduction to our solution and the data that powers it.

Ready to reimagine site performance?

Teckro transforms market-leading site engagement into improved study outcomes; delivering sponsor ROI through reduced time to LPI and optimized costs.​

The only data-driven site performance solution

Create the conditions for better study results

A paradigm shift in study success is closer than you think

Quantify your approach to gain the advantage

Market-leading site engagement

Data-driven site performance

Outcome-focused expertise

Real-time data. Real-world impact

Click or tap the globe below to interact

Digitally interconnect your study

Clinical trial leaders, powered by Teckro data

“Teckro is the future”

“I'm addicted”

“This is amazing”

“Like man discovering fire”

“I love this app!”

“So simple”

“Extremely helpful”

Ready to reimagine site performance?

The only data-driven site performance solution

A paradigm shift in study success is closer than you think

Quantify your approach to gain the advantage

Market-leading site engagement

Data-driven​ site performance

Outcome-focused expertise

Real-time data. Real-world impact

Click or tap the globe below to interact

Digitally interconnect your study

Clinical trial leaders, powered by Teckro data

“Teckro is the future”

“I'm addicted”

“This is amazing”

“Like man discovering fire”

“I love this app!”

“So simple”

“Extremely helpful”

Ready to reimagine site performance?

Data-driven site performance